Contact Us
Let’s Chat!
Whether you’re curious about Zplit, need assistance, or want to share feedback, we’re here and ready to help.
Contact Us
Let’s Chat!
Whether you’re curious about Zplit, need assistance, or want to share feedback, we’re here and ready to help.
Send us a Message
Frequently Asked Questions
You got questions? We got answers.
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
Frequently Asked Questions
You got questions? We got answers.
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
Can I start using Zplit now?
We’re rolling out Zplit in private beta and activating new teams every week. Click Join now to check your eligibility — if your work fits our current cohort, you’ll get immediate access.
How does Zplit handle my client’s payment?
Stripe processes the payment securely. Zplit simply applies the percentages you set and routes each share to the right collaborator.
What fees should I expect?
Zplit charges a simple 2% fee per successful client payment. Stripe’s standard processing fees also apply. You can choose whether these fees are absorbed by you or passed on to your client.
When are payouts sent to collaborators?
As soon as your client pays, Zplit tells Stripe how to divide the money between collaborators. Each collaborator’s share then follows Stripe’s normal payout schedule for their account (typically a few business days). We don’t charge extra for faster payouts.
Do collaborators need a Stripe account?
Yes — anyone receiving money connects or creates a Stripe account during onboarding. This keeps payouts compliant and secure.
How do I set the split percentages?
Just add your collaborators, assign any percentages you want, and Zplit ensures the total equals 100%. You can create unlimited combinations of splits.
Can I reuse a split link for multiple payments?
Each split link is tied to one specific payment. Once the client pays, you create a new link—your percentages can be reused with one click.
How can my clients pay?
Clients pay through Stripe using the payment methods you enable—credit/debit cards and, in many cases, bank or wallet options for larger amounts.
What happens if my client doesn’t pay right away?
For security reasons, payment links expire after a period of time. If a link expires before your client completes payment, you can simply generate a new one and resend it. No charges are made unless a payment is completed.
Which types of teams use Zplit?
Zplit is built for teams and collaborators who share project revenue like: – Solo freelancers who bring in outside help – Creative studios & agencies – Small businesses with revenue-sharing partners – Event & wedding pros – Production teams (video, film, audio) – Digital creators & musicians
Does Zplit hold my money?
No. Zplit never touches or stores your funds. All payments and payouts flow through Stripe.
Does Zplit store card details or process payments directly?
No. Zplit never handles or stores card information. All payments are processed securely through Stripe Checkout.
Is Zplit a wallet or money transfer service?
No. Zplit is not a wallet or money transmitter. We simply define each collaborator’s percentage and Stripe handles all movement of funds.
How does Zplit keep my data secure?
Your payment data is handled by Stripe. Zplit only stores the split configuration and collaborator info needed to trigger payouts.
Can I start using Zplit now?
We’re rolling out Zplit in private beta and activating new teams every week. Click Join now to check your eligibility — if your work fits our current cohort, you’ll get immediate access.
How does Zplit handle my client’s payment?
Stripe processes the payment securely. Zplit simply applies the percentages you set and routes each share to the right collaborator.
What fees should I expect?
Zplit charges a simple 2% fee per successful client payment. Stripe’s standard processing fees also apply. You can choose whether these fees are absorbed by you or passed on to your client.
When are payouts sent to collaborators?
As soon as your client pays, Zplit tells Stripe how to divide the money between collaborators. Each collaborator’s share then follows Stripe’s normal payout schedule for their account (typically a few business days). We don’t charge extra for faster payouts.
Do collaborators need a Stripe account?
Yes — anyone receiving money connects or creates a Stripe account during onboarding. This keeps payouts compliant and secure.
How do I set the split percentages?
Just add your collaborators, assign any percentages you want, and Zplit ensures the total equals 100%. You can create unlimited combinations of splits.
Can I reuse a split link for multiple payments?
Each split link is tied to one specific payment. Once the client pays, you create a new link—your percentages can be reused with one click.
How can my clients pay?
Clients pay through Stripe using the payment methods you enable—credit/debit cards and, in many cases, bank or wallet options for larger amounts.
What happens if my client doesn’t pay right away?
For security reasons, payment links expire after a period of time. If a link expires before your client completes payment, you can simply generate a new one and resend it. No charges are made unless a payment is completed.
Which types of teams use Zplit?
Zplit is built for teams and collaborators who share project revenue like: – Solo freelancers who bring in outside help – Creative studios & agencies – Small businesses with revenue-sharing partners – Event & wedding pros – Production teams (video, film, audio) – Digital creators & musicians
Does Zplit hold my money?
No. Zplit never touches or stores your funds. All payments and payouts flow through Stripe.
Does Zplit store card details or process payments directly?
No. Zplit never handles or stores card information. All payments are processed securely through Stripe Checkout.
Is Zplit a wallet or money transfer service?
No. Zplit is not a wallet or money transmitter. We simply define each collaborator’s percentage and Stripe handles all movement of funds.
How does Zplit keep my data secure?
Your payment data is handled by Stripe. Zplit only stores the split configuration and collaborator info needed to trigger payouts.